Privacy Policy

Effective Date: April 1, 2025

North Shore Carpet Cleaners (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information remains secure. By using our website https://northshorecarpetcleaners.com/ (the “Site”) and our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

1. Personal Information: When you contact us via our online form, phone, or email, we may collect personal details such as your name, phone number, email address, and physical address.

2. Non-Personal Information: We gather non-identifiable information, including browser type, operating system, and IP address, to enhance user experience and analyze Site usage.

3. Cookies and Tracking Technologies: Our Site uses cookies to improve functionality and personalize content. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.

How We Use Your Information

The information we collect serves the following purposes:

• Service Provision: To schedule and provide our cleaning services, respond to inquiries, and send service-related communications.

• Improvement: To analyze Site usage and enhance our services and user experience.

• Marketing: With your consent, to send promotional materials and special offers. You can opt-out at any time.

• Legal Compliance: To comply with legal obligations and protect our rights.

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share information with:

• Service Providers: Trusted third parties who assist in operating our business, such as payment processors and IT support, bound by confidentiality agreements.

• Legal Requirements: When required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and Correction: Request access to the personal information we hold about you and request corrections if necessary.

• Opt-Out: Withdraw consent for marketing communications by following the unsubscribe instructions in emails or contacting us directly.

• Data Deletion: Request the deletion of your personal information, subject to legal obligations.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Site with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

North Shore Carpet Cleaners Phone: +1 781-710-9379

Email: admin@northshorecarpetcleaners.com