Terms & Conditions

Effective Date: April 1, 2025

Welcome to North Shore Carpet Cleaners (“we,” “our,” “us”). By accessing or using our website https://northshorecarpetcleaners.com (the “Site”) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms By accessing our Site, you agree to these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you disagree with any part of these terms, you must not use our services.

2. Description of Services We offer professional carpet cleaning, upholstery cleaning, and related services as outlined on our Site. Services are subject to availability, and we reserve the right to refuse service at our discretion.

3. Booking and Payments Bookings can be made via phone, email, or online through our Site. All payments for services are due upon completion of service unless agreed otherwise. We accept cash, credit cards, or checks. Any late payments may incur additional fees.

4. Cancellation and Rescheduling You may cancel or reschedule appointments up to 24 hours before your scheduled service without penalty. Late cancellations or no-shows may be subject to a cancellation fee.

5. Liability and Limitation of Liability We strive to deliver quality service but cannot guarantee removal of all stains or damages already existing on your carpets or upholstery. North Shore Carpet Cleaners shall not be liable for incidental or consequential damages resulting from our services.

Our total liability for any claim related to our services is limited to the amount paid by you for the specific service provided.

6. User Conduct You agree to use our Site and services responsibly and lawfully. Any abusive, fraudulent, or illegal activities are prohibited and may result in termination of service and possible legal action.

7. Intellectual Property All content on our Site, including logos, text, graphics, and images, is the property of North Shore Carpet Cleaners and is protected by copyright laws. Unauthorized use or reproduction of content is strictly prohibited.

8. Third-Party Links Our Site may contain links to external websites for your convenience. We do not endorse or assume responsibility for the content or practices of third-party websites.

9. Privacy Use of our Site and services is governed by our Privacy Policy, which details how we collect and handle personal information.

10. Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of our services indicates your acceptance of the updated terms.

11. Governing Law These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to conflicts of law principles. Any disputes arising under these terms shall be resolved exclusively in the courts located in Massachusetts.

Contact Us If you have questions or concerns regarding these Terms and Conditions, please contact us at:

North Shore Carpet Cleaners
Phone: +1 781-710-9379
Email: admin@northshorecarpetcleaners.com